I was a first time buyer. I went in my girlfriend to inquire about a car. Miguel, the sales associate was both very professional and very friendly. He was knowledgeable about the cars and the features. The whole staff was friendly and courteous. The financial manager Anthony was so nice and friendly. The only part that I didn't like was that when we went in, we were going in to fill out the forms to acquire the car when we were told that we'd be going to see what kind of rates we could get. Overall the experience was great and the staff was amazing.