We came in to try and lower our payment by trading in for a used car. They worked with us on what we needed to reach our goal and stay within our predetermined requirements. Christine was amazing, helpful, and not even an ounce pushy! We will definitely be returning when it's time for another vehicle.
Started out looking at Used cars With Monica Garcia and we needed up buying a New 2019 Kia Sorento and we loved everyone and everyone was great Jeff and Ciff was great too!! Monica was the most patience with us and knew what we wanted and what we was looking for! Overall she is excepted to help us in the future!! i would recommended anyone to go there and buy a car and don't forget to ask for Monica she was amazing!!
If you have the opportunity, ask for Lacey when purchasing a vehicle. Great car buying experience.
Dylan McDorman was our salesman and he was great to work with. We initiated the process online and finished up in person. Great dealership and staff. Will use them again.
I've purchased several new vehicles from Patterson Autos and have always had a very positive experience with the dealership and my salesperson, Henry Broadus. If he is not in his cubicle when I enter, I ask for him and will wait or return to allow him to take care of my vehicle desires. I always know he will find what I want and make me the best deal possible.
Enjoyed working with Chris The only part of the buying experience that I did not care for was the wait time (almost 2 hrs) between making the deal with the Chris and the signing of the Financial paperwork
Michael Smith was my salesman, he did an awesome job helping me pick out a new 2019 Dodge Ram Rebel. After I decided on a truck the sales manager Chad got me above Blue Book trade in on my 2016 Jeep Wrangler. Then, even after rebates took a considerable amount off the final price. After agreeing on all numbers I got to meet Mr. Marvin White. Mr. White is the finance man. He walked me through every sheet I was to sign, also explaining every nuance of the contract. Marvin also got me a lower interest rate than I had originally agreed on! On top of that, Marvin explained that I could get money back off the previous dealerships warranty that I had purchased. Having signed the contract, I was given the keys and met by Michael Smith, he then proceeded to show me everything I would need to know about my new truck. Walking me through every feature and he even synched my phone up to the Uconnect system. The truck was immaculate, perfectly detailed before I got in. It happened to be raining, Michael said "bring it by tomorrow after the rain, and we will detail it again for you". Usually when I leave a dealership I feel like I have been taken advantage of. Not the case this time! Patterson has earned a lifetime customer.
Was very impressed by the staff and being treated as if i was family, i had amazing help with finding the vehicle i wanted and was quick and easy, no games here, i would most certainly be coming back.
Why is James Ponces' name on here? I had an agreement with him at Herb-Easley and he sold the truck behind my back. At Patterson Dodge, I dealt with Valerie' in finance. Had a mix-up with $500 being added to the M.S.R.P., but Chad, sales manager, straightened it out and got me a check for that amt. Bruce Whitfield was the salesman and did an excellent job. And both receptionists I spoke to there were very nice and courteous.
Monica Garcia was very helpful and took care of me promptly love my new Kia Sorento
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