After dealing with multiple other dealerships, Patterson Dodge Chrysler Jeep was breath of fresh air. I actually reside an hour from this location but was able to work through a lot of my deal with their internet representative over the phone and through email before making the drive. The numbers had to be and were all straightforward in order to make the deal happen. Of course, the only number that I had to be there in person for was how much my trade in was going to be worth. Nevertheless, I was more than pleased which only left the paperwork ...
Excellent service! I didn't catch the gentlemen's name that filled my tires up, but they're the best!
Hands down Dewayne Jackson was an awesome salesman. He went above and beyond with my recent purchase. We sat down and he made me feel welcomed. He listened to my wants and needs and he delivered. Definitely will recommend him and the dealership to anyone looking to purchase another vehicle.
We purchased a new 2019 Kia Sedona EX at the end of September. We dealt with Monica Garcia over the phone. She was was pleasant and extremely helpful. We had to drive from Lubbock to Wichita Falls and it was close to 7 pm when we arrived. Although she had 3 other customers trying to close deals on the last day of the month, she made sure that someone at the dealership was tending to us. When she had finished with the other customers, she escorted us to the finance office and waited until we were done to show us the special features ...
Bought my 3rd Ram from Patterson and sales representative Henry Broadus. As in the past, Henry is a pleasure to deal with: Professional, cheerful, helpful, and knowledgeable of vehicles. I always leave feeling like I am appreciated as a valuable customer!
Patterson Kia is always such a pleasure to deal with! Tim Howell is amazing and we are always happy to see him!
I very reluctantly went with my friend to Kia Patterson. I told her that she should buy a car anywhere but Patterson. I had a very bad experience with Patterson in the past year and swore I would never set foot into that dealership again. However I felt the need to go with her to "protect" her. I was very aloof and did not trust my sales person, at first. Monica Garcia changed all that for me. She was very patient with my distrust and questioning everything. I was a bit hard core with her. She turned out to be ...
Ricardo was absolutely amazing to work with! He helped us get our price right and I got my new car! Thank you!!!
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