Very polite and gave good information and good salesmanship
Great Staff, Knowledgeable, and Confident. I highly recommend having a conversation with Tyler Smith. This young man is the "Pinnacle of Salesmanship!!! He allows you to decide the scope of your deal.
Great experience, Great service , Thanks Tim I love my new Kia soul.
My overall experience at Patterson’s was absolutely amazing! The people that work there are very friendly, very helpful! They will try to find a vehicle that will fit your needs and of course that you can afford! I would absolutely recommend them to anyone! After my family & I left I was so happy with the choice I’ve made & so blessed to have a car that I could enjoy!
I went to Patterson auto to look at the new 2019 Kia Optima's, with plans to buy one about 2 months ago. That's where I was greeted by Alisa! We talked, test drove, looked at almost every Optima they had on the lot. She was so down to earth and was so patient with me ( I'm extremely picky) I'm not all for salespeople, but Alisa was totally different than most I've dealt with. She didn't try pressure me in to a new car. She was very educated on every car on the lot and could answer every question I had about it without having to check. She never said you should buy this car because it is the best out there, nor bashed any car lots in town!! She listened as I told her what I was looking for. She stayed 20 minutes after closing and never complained. I gave her my number. She called me about 3 weeks later to check and see if I was still interested. My granddaughter and I were really sick when she called. As I talked to her I felt like I was talking to my friend of 20 years. She again never pressured me into buying, she said I'm so sorry yall are sick, when yall get better and if you'll still interested in the car I'll be here. That's it no texts annoying calls. I went back in April 24th with my daughter and we picked the perfect car for me. Alisa is hands down the best I've dealt with. I'm not saying that every car salesman is bad, I'm just simply saying that she will not make you feel like you are pressured into buying from Patterson. If you are looking to buy a new vehicle, please go see Alisa at Patterson auto on old Jacksboro hwy!!
Highly professional, Henry was recommended by a Patterson group partner, and as soon as I spoke to Henry he dropped everything and placed me at the top of his list.
Found Patterson DCJR-Kia thru the manufacturers website, several dealers within a 2/3 hr drive of my location had what I was wanting. Finally after months of looking at vehicles I reached out to Patterson, and had no problem making the 3-hr drive from Forney to Wichita Falls. The purchase was smooth and no high pressure tactics. The truck had all the features I was wanting, finally a dealer that knows how you should equipment a 2500, we purchase them to tow with and we want those features. I am more than pleased with my purchase and I appriecate Michael going that extra mile. I may not be back for normal maintainence but when i am ready to shop again I will be looking these guys back up.
Dylan is friendly, professional, knowledgeable, as well as the other staff members I worked with. Good customer service and eager to help and meet needs. Negotiated a good deal and they were able to arrange competitive financing. Offered good deals for extended warranty. Whole process only took a couple of hours.
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